Terms of service

Last updated: 2 July 2026
1. Introduction
Welcome to STRØMM ("we", "us", or "our").
These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
2. Eligibility
By placing an order, you confirm that you are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.
3. Products
We make every effort to accurately display our products, packaging, pricing, and descriptions. Product images are for illustrative purposes only and may differ slightly from the final product.
We reserve the right to discontinue products or modify product specifications without prior notice.
4. Pricing
All prices displayed on this website are in South African Rand (ZAR).
Prices include VAT where applicable unless otherwise stated.
We reserve the right to change prices at any time; however, confirmed orders will be charged at the price displayed at the time of purchase.
5. Orders
Submission of an order does not constitute acceptance.
We reserve the right to decline or cancel orders where:
- Payment cannot be verified.
- Products become unavailable.
- Pricing or product information contains an error.
- Fraudulent or suspicious activity is suspected.
If payment has already been received for a cancelled order, a full refund will be processed.
6. Payment
We accept payment methods displayed during checkout.
Orders will only be processed once payment has been successfully received.
7. Shipping
Shipping costs and estimated delivery times are displayed during checkout.
While we work with reputable courier partners, delivery dates are estimates and may occasionally be affected by circumstances beyond our control.
Ownership and risk in the products pass to you upon delivery.
8. Product Storage
Our peanut butter and related products should be stored according to the instructions provided on the packaging.
We are not responsible for product deterioration resulting from improper storage after delivery.
9. Allergens
Our products contain peanuts and may contain other allergens as indicated on the product label.
Customers are responsible for reviewing ingredient information before purchasing.
10. Intellectual Property
All website content, including logos, product names, graphics, photographs, text, and designs, remains the property of [Your Business Name (Pty) Ltd].
No material may be copied or reproduced without written permission.
11. Limitation of Liability
To the fullest extent permitted by law, our liability is limited to the purchase price of the products purchased.
Nothing in these Terms limits any consumer rights that cannot legally be excluded under South African law.
12. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
13. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
14. Changes to these Terms
We reserve the right to amend these Terms at any time. Updated versions will be published on this website.
15. Contact Us
For any questions regarding these Terms, please contact us at:
Email: hello@stromm.co
Phone: 074 107 8080